Effective Date: November 14, 2025
Our Commitment to Your Privacy
Welcome to AKM Clinic. We are committed to protecting the privacy and security of your personal information. This Privacy Policy details how AKM Clinic (operated by Dr. Akif Mehmetoğlu), located in Istanbul, Turkey, collects, uses, processes, and safeguards your data when you visit our website (akmclinic.com) and use our services, particularly as a resident of the United States.
Your trust is paramount to our service. We handle all information, especially sensitive health data, with the utmost care and confidentiality, in accordance with applicable privacy laws.
Information We Collect
We collect information to provide and improve our services, schedule consultations, and offer you a personalized, stress-free patient experience.
Information You Provide to Us
- Personal Identifiers: Your full name, email address, phone number, and country of residence.
- Sensitive Personal Information (Health Data): Information about your medical history, current health status, aesthetic goals, and photographs or videos you voluntarily submit for consultation purposes.
- Communication Data: Any information you provide when you contact us via forms, email, or chat.
Information We Collect Automatically
- Technical Data: IP address, browser type and version, device information, operating system, and time zone setting.
- Usage Data: Information about how you navigate our website, pages you view, time spent on pages, and referring websites. This data is collected via cookies and similar technologies (please see our Cookie Policy for details).
How We Use Your Information
We use your information for the following specific purposes:
- To Provide Medical Consultations: To assess your suitability for a procedure (e.g., Deep Plane Facelift, Rhinoplasty, BBL) and create a personalized treatment plan.
- To Coordinate Your Treatment: To manage your appointments, and coordinate your all-inclusive package, including airport transfers and hotel accommodation.
- To Communicate With You: To respond to your inquiries, send appointment reminders, and provide pre- and post-operative instructions.
- To Improve Our Website: To analyze site usage, monitor performance (Core Web Vitals), and optimize user experience (UX).
- For Legal and Security Purposes: To comply with legal obligations, protect our site from fraud, and ensure the security of our patients and staff.
Sharing and Disclosure of Your Information
We do not sell your personal information. We only share your data in the following limited circumstances:
- With Our Medical Team: Your sensitive health data is shared with Dr. Akif Mehmetoğlu, our ENT specialist, and relevant clinic staff to facilitate your consultation and treatment.
- With Service Partners: We may share necessary information (e.g., your name and arrival dates) with our trusted partners for hotel bookings and airport transfers.
- For Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
Your U.S. Privacy Rights
As we service patients from the United States, we acknowledge privacy rights afforded under various state laws (such as the California Consumer Privacy Act – CCPA). You may have the following rights regarding your personal information:
- The Right to Know/Access: To request details about the personal information we have collected about you.
- The Right to Delete: To request the deletion of your personal information, subject to certain exceptions.
- The Right to Correct: To request the correction of inaccurate personal information we hold about you.
- The Right to Limit Use of Sensitive Personal Information: To request that we limit the use of your sensitive health data to only what is necessary to provide the services you requested.
- The Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us at [[email protected]].
International Data Transfer
AKM Clinic is based in Istanbul, Turkey. When you provide your information to us, you are directly transferring it to Turkey. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Data Security
We implement robust technical and organizational security measures, including SSL encryption and secure servers, to protect your personal and sensitive health data from unauthorized access, alteration, or disclosure.
Children’s Privacy
Our services are intended for adults and are not directed at children under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Address: Karanfil Sk. No 7, Levent. Istanbul – TURKEY.
